Privacy policy

Privacy Policy

​Thank you for visiting yogvalley.in, an online store. Your visit to this website is subject to this Privacy Policy and our Terms and Conditions available on this website. By accepting the Privacy Policy, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This privacy policy covers the use of the website  yogvalley.in, which is independently owned and operated by Seven Valley Ventures Private Limited.

​Seven Valley Ventures Private Limited and its subsidiaries and divisions, including  yogvalley.in, respect your privacy. This Privacy Policy outlines the manner in which your data is collected and used by Seven Valley Ventures Private Limited. Please read the Privacy Policy carefully. By accessing the services provided by Yogvalley, you agree to the collection and use of your data by yogvalley.in in the manner provided in this Privacy Policy.

​The Policy does not apply to the procedures and practices followed by entities that are not managed, owned, or controlled by Seven Valley Ventures Private Limited, or to individuals who are not engaged, employed, or managed by Seven Valley Ventures Private Limited.

​INFORMATION COLLECTED FROM YOU:

​Yogvalley collects the details provided by you during registration, as well as information we learn about you from your use of our service and your visits to our website and other websites accessible from them.

​Please note that Yogvalley does not access or store your Payment Card details (i.e., credit/debit card number, expiration date, CVV, etc.). When you make a purchase using your card, all required transaction details are captured on the secured payment page and encrypted using Industrial Strength Cipher. They are then securely transmitted to your card issuer for obtaining an authorization decision. At no time during the purchase process or thereafter does Seven Valley Ventures Private Limited have access to, or store, your complete card account information.

​We may collect additional information in connection with your participation in any promotions or contests offered by us, and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and website use, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to provide you with the services available on the website.

​While you use our website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from “cookies” sent to your browser from web server cookies stored on your hard drive, including but not limited to:

  • IP address assigned to the computer you use.
  • The domain server through which you access our service.
  • Computer-identification information.
  • The type of web browser you’re using.
  • The type of computer you’re using.

While you are transacting on our website, personally identifiable information collected about you may include:

  • First and last name.
  • Email addresses.
  • Contact details, including phone numbers.
  • PIN/ZIP code.
  • Demographic profile (such as age, gender, occupation, education, address, and interests).
  • Personal preferences and interests.
  • Your opinions on services, products, and features on our websites.

We may also collect information about:

  • The pages you visit/access.
  • The links you click on our website.
  • The number of times you access the page.
  • Items you view, add to bag, or add to a wish-list.
  • Other websites you open simultaneously while browsing ours.

You may terminate your account at any time by writing to us at contactyogvalley@gmail.com from your registered email ID with us. We will disable your account within 5 working days of receiving your request. However, your information may remain stored in archives on our servers even after the deletion or termination of your account.

​WHEN / HOW DO WE COLLECT THE INFORMATION:

​We will collect anonymous traffic information from you when you visit our website.

​We collect personally identifiable information from you when you register with us or transact as a guest. During registration, you are required to provide us with your contact information (such as name, email address, date of birth, gender, age, billing address, delivery address, pin code, mobile number, occupation, education, interests, etc.). Upon registration, users may receive communications from  yogvalley.in (e.g., newsletters, SMS, updates). Even when transacting as a guest, we collect identifiable information (such as name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number, etc.).

​We use this information to contact you about the services you use on our website and services in which you have expressed interest.

​When you purchase a product or service from us, we request certain personally identifiable information from you on our order form to fulfill your requested service. You must provide contact information (such as name, email, contact number, and shipping address).

​We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

​You have the option to provide demographic information (such as occupation, education, and gender) to us. We encourage you to submit this information so we can provide you a more personalized experience on our website.

​We are the sole owners of the information collected by us on our website.

​We will collect personally identifiable information about you only as part of a voluntary registration process, guest check-out, online survey, contest, or any combination thereof.

Our advertisers may collect anonymous traffic information from their own assigned cookies to your browser.

​The website contains links to other websites. We are not responsible for the privacy practices of such websites that we do not own, manage, or control.

​We may, at certain times, make chat rooms, forums, instant messenger and message boards, and other services available to you. Please understand that any information disclosed in these areas becomes public information. We have no control over its use, and you should exercise caution when disclosing your personal information to anyone.

​If you use a bulletin board or chat room on this website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

​HOW IS THE INFORMATION USED:

​We use your contact information to send you:​

  • Registration confirmation/new password.
  • Changes in the service policies or terms of use.
  • Event-based communications such as order information, renewal notices, invites, reminders, etc.
  • Special offers.

We use your personal information to:​

  • Contact you for your account/profile-related matters or any other reason as may be necessary.
  • Provide the services requested by you, for example, deliver merchandise ordered by you.
  • Improve personalized features on our websites to enhance your shopping experience.
  • Preserve social history as governed by existing law or policy.

We use anonymous traffic information to:

  • Remember you to deliver better and more personalized service (e.g., track your entries in our promotion schemes).
  • Recognize your usage privileges on our website.
  • Administer and manage the smooth functioning of our website by diagnosing problems.
  • Track your session and activities to better understand how people use our website.

WHO DO WE SHARE YOUR INFORMATION WITH:

​We do not share, rent, or sell your information with third parties except our agents.

Agents: We use the services of our enabling partners, such as outside shipping companies and credit/debit card processing companies, to fulfill orders and process.